Frequently Asked Questions
Everything you need to know about your Beau & Ro experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked 'Final Sale' cannot be returned.
Where are Beau & Ro products manufactured?
We take pride in our ethical sourcing. Our products are designed in Charleston and handcrafted by skilled artisans in our fair-trade certified factory in India.
How do I care for my Beau & Ro garments?
To preserve the quality of our fabrics, we recommend hand washing or using a delicate machine cycle with cold water, followed by hanging to dry. Specific care instructions are located on each garment's interior label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.